FAQs
At this time, you cannot customized preplan questionnaires. The issue here is trying to maintain uniformity so that the preplans can be shared across depart...
Fri, 11 Sep, 2020 at 1:37 PM
Along with the standard display of fire hydrants, StreetWise has an option to allow up to four custom map layers that can be created from your own GIS data....
Wed, 22 Feb, 2023 at 3:49 PM
When a call is present on the homescreen of StreetWise, pushing the preplan button will result in the list of preplans sorting by geographic proximity to th...
Fri, 11 Sep, 2020 at 1:41 PM
When the StreetWise application is first opened, the server sends the latest hydrant files to the device for use in the map display. Depending on the number...
Fri, 11 Sep, 2020 at 1:43 PM
That is creepy (lol), and NO, your location is not tracked or displayed constantly. As you probably know by now, there are two different versions of our pro...
Fri, 11 Sep, 2020 at 1:45 PM
If you’re asking this question, there is a pretty good chance that you are either using an older iOS device, or an Android device whose location settings ar...
Tue, 30 Nov, 2021 at 3:55 PM
This problem can be caused if the WiFi network has certain ports locked down by the network's administrator. Service might seem intermittent because it ...
Wed, 8 Dec, 2021 at 11:52 AM
If you’re using our StreetWise to RMS interface (such as with Emergency Reporting), much of the data created through the use of StreetWise in the field auto...
Fri, 11 Sep, 2020 at 1:55 PM
Having two devices identifying themselves as the same device simultaneously would render most features of StreetWise unusable. For this reason, StreetWise h...
Fri, 11 Sep, 2020 at 1:59 PM
Please remember that new preplans uploaded to our system are batch processed every half hour. New preplan information then propagates to the tablets when ea...
Fri, 11 Sep, 2020 at 2:01 PM