FAQs

I'm buying tablets. How much storage memory capacity do I need for StreetWise CADlink?
We don’t recommend less than 32GB of storage memory. Though some tablets can be purchase with only 16GB, and this is sufficient for StreetWise, the amount o...
Fri, 11 Sep, 2020 at 2:02 PM
My Responder app doesn't retrieve all my calls when I open it
This questions often comes up when a user sees a number of past calls in their notifications window, but then open their StreetWise app and only a limited n...
Fri, 11 Sep, 2020 at 2:03 PM
My tactical map screen is "quivering" or my map zoom seems jumpt when using "Track Up"
Some user experience a situation where their tactical map appears to be quivering, jumping slightly vertically or horizontally. In addition, they may find t...
Fri, 11 Sep, 2020 at 2:04 PM
Where will you get the hydrant data for use in the interactive hydrant display labels?
StreetWise can use ESRI ArcGIS shapefile set for the hydrants as the georeferenced data points for its tablet hydrant display. This shapefile set should be ...
Fri, 11 Sep, 2020 at 2:06 PM
Why does CADlink or Responder require so many access permissions?
When installing StreetWise CADlink, the user will be informed that the application is being given access to a variety of permissions for performing function...
Fri, 11 Sep, 2020 at 2:07 PM
Sometimes, after I have deleted calls, they return to my list when I reopen the app later. Why?
Unlike some other software in this industry, the StreetWise main server keeps track of whether or not you actually opened and looked at a call inside the mo...
Fri, 11 Sep, 2020 at 2:09 PM
Can StreetWise work on a desktop or laptop computer?
The full mobile version of StreetWise CADlink only functions on Android and iOS mobile operating systems. Consideration is being given to development of a W...
Fri, 11 Sep, 2020 at 2:11 PM
What's the best way to save battery life when using StreetWise Responder on my smartphone?
When Responder is not actively in use, it has no processes or background services that run whatsoever. When the app is not running, it is not using data or ...
Fri, 11 Sep, 2020 at 2:13 PM
My SmartBoard uses an ASUS Chromebit and I'm having trouble making it work
In order to reset your ASUS Chromestick for SmartBoard remote access, you will need to plug in a USB keyboard and you may also need to have a USB mouse hand...
Fri, 15 Jan, 2021 at 11:31 AM
Device Admin Message Returns Repeatedly After Dismissing
The problem presents as a pop-up device administrative message and, after dismissing it, the message returns again when subsequently opening the app. These ...
Tue, 11 May, 2021 at 4:27 PM